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Your Dedicated Virtual Receptionist Phone Answering Service

The Virtual Receptionist Live Phone Answering Service provides a flexible month to month live answering solution to support a critical business process. You can use the receptionists for just an hour a week or on a permanent basis.

Whether you are a small business wanting a professional image, a larger enterprise needing receptionist support or your own in-house receptionist is sick, at lunch or on leave, our friendly professional receptionists can answer and handle your calls exactly as you decide.

It is quick and easy, so much so infact that you can be set up within 2 minutes! Essentially you will have an “on tap” receptionist” available 24/7 so you never miss a call.

There are no set-up fees or security deposits. You can stop the service at any time by giving us a minimum of just one working day's notice and you can change plans for free at any time to suit your call volumes as they vary from month to month. Billing is available in real time, right down to the last call, so you know exactly what you are spending and where. Flexible options are available to suit the call volumes of your business, starting from as little as $40 per month.

How Your Virtual Office Works

All calls are answered in your company name with a custom greeting you decide. Each call is managed exactly as you require. Instructions and scripts for the receptionists can be modified instantly by you remotley via the internet.

When a customer calls, the receptionist answers the phone and depending on your settings and status (Available or Do Not Disturb - which you can change instantly at any time) will handle the call as you require:

• Take a message and forward it instantly to you or other staff by email and / or SMS
• While you wait on the line, receive the message as soon as the receptionist finishes with the caller
• Just like a large company, using a directory of numbers, calls can be introduced and transferred to you or any of your staff, where ever they are.

Take advantage of the free 7 Day Trial and put our Virtual Receptionist team to the test today!

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